Last Updated: 01/01/2026

Welcome to BasketOne. By downloading, accessing, or using the BasketOne mobile application or website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our services.

1. Service Overview

BasketOne is an instant delivery platform that connects users with nearby vendors for food, grocery, and parcel delivery services. BasketOne acts as a facilitator and is not the manufacturer or seller of products listed by vendors.

2. User Eligibility

Users must be 18 years or older to place orders.

Users agree to provide accurate and complete information while registering or placing orders.

3. Orders & Payments

All prices are displayed inclusive/exclusive of taxes as applicable.

Payments can be made through supported online or digital payment methods.

Orders once placed cannot be modified after vendor acceptance.

4. Delivery

Delivery time is an estimate and may vary due to traffic, weather, vendor delay, or other operational reasons.

BasketOne is not responsible for delays beyond reasonable control.

5. User Responsibilities

Users must ensure correct delivery address and contact details.

Any misuse, fraud, or abusive behavior may result in account suspension.

6. Limitation of Liability

BasketOne shall not be liable for indirect, incidental, or consequential damages arising from the use of the platform.

7. Changes to Terms

BasketOne reserves the right to modify these Terms & Conditions at any time without prior notice.